@prefix nalt: <https://lod.nal.usda.gov/nalt/> .
@prefix skos: <http://www.w3.org/2004/02/skos/core#> .
@prefix rdf: <http://www.w3.org/1999/02/22-rdf-syntax-ns#> .
@prefix dc: <http://purl.org/dc/terms/> .
@prefix xsd: <http://www.w3.org/2001/XMLSchema#> .
@prefix ns0: <https://lod.nal.usda.gov/naltv#> .
@prefix rdfs: <http://www.w3.org/2000/01/rdf-schema#> .
@prefix owl: <http://www.w3.org/2002/07/owl#> .

nalt:28657
  skos:prefLabel "satisfacción del consumidor"@es, "consumer satisfaction"@en ;
  a <https://lod.nal.usda.gov/naltv#Topic>, skos:Concept ;
  skos:related nalt:20580 .

nalt:28655
  skos:prefLabel "ciencia del consumidor"@es, "consumer science"@en ;
  a <https://lod.nal.usda.gov/naltv#Topic>, skos:Concept ;
  skos:related nalt:20580 .

nalt:20580_def
  rdf:value "Ayuda proporcionada a los compradores de bienes o servicios, tales como entrega de información técnica, solución de reclamos, devolución de productos, etc."@es, "Assistance provided to buyers of goods or services, such as providing technical information, complaint resolution, return of goods, etc."@en ;
  dc:source "NAL Thesaurus Staff" ;
  a <https://lod.nal.usda.gov/naltv#Definition> .

nalt:4267
  skos:prefLabel "procedimiento de resolución de conflictos"@es, "grievance procedure"@en ;
  a <https://lod.nal.usda.gov/naltv#Topic>, skos:Concept ;
  skos:related nalt:20580 .

nalt:20580
  skos:related nalt:4267, nalt:20581, nalt:28655, nalt:28657 ;
  skos:prefLabel "customer service"@en, "servicio al cliente"@es ;
  dc:modified "2017-06-13"^^xsd:date ;
  a skos:Concept, <https://lod.nal.usda.gov/naltv#Topic> ;
  dc:created "2006-01-19"^^xsd:date ;
  ns0:marc001 "50796" ;
  skos:closeMatch <http://id.loc.gov/authorities/subjects/sh85034965> ;
  skos:broader nalt:4263 ;
  skos:inScheme <https://lod.nal.usda.gov/nalt> ;
  skos:hiddenLabel "customer relationship"@en, "customer relation"@en, "customer-service"@en ;
  skos:definition nalt:20580_def ;
  skos:altLabel "customer relations"@en .

ns0:Topic
  rdfs:label "Topic"@en ;
  a owl:Class .

<https://lod.nal.usda.gov/nalt>
  rdfs:label "NALT Full"@en ;
  a skos:ConceptScheme .

nalt:4263
  skos:prefLabel "gestión comercial"@es, "business management"@en ;
  a ns0:Topic, skos:Concept ;
  skos:narrower nalt:20580 .

nalt:20581
  skos:prefLabel "relaciones públicas"@es, "public relations"@en ;
  a ns0:Topic, skos:Concept ;
  skos:related nalt:20580 .